Their service performance and degree of help has always been excellent since she has serviced our insurance needs. There have been many cases where they have quickly and professionally handled special insurance needs for us. Since they are our window into your company, you should reward employees like her which represent you in such an excellent and professional manner.
D.B. from Houston, TX
Focus is great - they are always prompt, efficient and knowledgable. Can't say enough about their service.
G.D. from Houston, TX
LS has been our Account Manager for quite some time. I just want to give her some KUDOS as she is always on top of her game. She is responsive, efficient, polite, patient, and always finds an answer to my question if she can’t answer directly. Also, LS is just plain nice and easy to talk to. Thank you for having her be a wonderful representative of your company.
D.W. from Houston, TX
PS has been the most cordial and efficient representative of Focus Insurance that I have worked with. Whenever we need anything out of the policy, she immediately responded to our needs with very friendly attitude. It is a great pleasure working with someone like PS in a professional world. She enlightens the days of others and makes our jobs much easier.
P.C. from Houston, TX
BH is THE BEST!!!! She is ALWAYS quick to respond to ALL our needs!! She is personable, responsible and extremely competent!! She handles our Insurance needs extremely well and makes all so simply for us! She has become a "good friend"!! I do not know what we would do without her!!!
W.B. from Houston, TX
BH has served me well for many years. The best description I can give for her service is "OUTSTANDING."
D.B. from Houston, TX
I am writing to tell you how much I appreciate the support and patience SP has shown me over the years. SP was always there to help and again, showed extreme patience with me during the process and even after. Paperwork is not my strongest skill and no matter the number of times I’ve needed prompting regarding an action I needed/need to take, SP has been there for support. I just want to pass this along to let you know how grateful I am, again, for her support and to say how fortunate Focus is to have Sherry on your team.
L.F. from Houston, TX
CG did a great job working with me on homeowners insurance for a 2nd home in Jackson Wyoming. Thank you for your continued help with my homeowners in Houston.
J.O. from Houston, TX
I called Focus today after lunch concerning my towing claim. LG provided excellent service. She is fast, efficient and she gets the job done. Central Insurance called me shortly thereafter and everything has been handled. My check is being sent out to me by mail today. Thank you so much.